F-Tag Webinar Series: F684: Quality of Care - What is Well-Being?

Published by Health Care Association of Michigan


Today we discuss the "Catch-All" Regulation for Quality of Care - F684. Have you ever wondered what CMS means by "Highest, practicable level of ... well-being"? We have an answer! F684 focuses primarily on Hospice and End-of-Life as well as non-pressure related wounds. Explore with us what the regulation details and what is being cited. Put on your surveyor hat and walk through the Critical Element Pathway for Hospice and End-of-Life.

This program has been approved for Continuing Education for 1.0 total participant hours by NAB/NCERS—Approval # 20210116-1-A62364-DL. Contact KistiBoatright@hcam.org for further information.

In order to receive NHA credits, please supply your NAB ID# with your registration. HCAM will be uploading all credits to the NAB database 2 weeks after the live program, or within 30 days after completion of the training on-demand. If your NAB ID# is not provided, HCAM cannot apply your credits.

Vickie Burlew
Vickie Burlew is a mentor and coach to LTC facilities in the area of person-directed care. She advocates for the homes and their residents believing that providing person-directed care is the road to compliance. While she is employed by Rolf...More

Originally Published

January 17, 2020

Program Titles and Supporting Materials

This program contains the following components:

  • F684: Quality of Care - Slide Deck Copy
  • F684: Quality of Care - Video Presentation

How To Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.


If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details

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