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Live Webinars

Available in bundle(s).

$25 for Members

$50 for Non-members

  • Learning Objectives More
    • 1. List 11 areas of daily life/routine that can be controlled by an individual.  2. Describe necessary strategies to effectively deal with change.  3. Describe strategies needed to make meaningful daily choices regarding time and activities.
    Credits

    Credit approved by 6 authorities

    pricing

    $25 for Members

    $50 for Non-members

    LEARNING OBJECTIVES
    • 1. List 11 areas of daily life/routine that can be controlled by an individual.  2. Describe necessary strategies to effectively deal with change.  3. Describe strategies needed to make meaningful daily choices regarding time and activities.
Featured Live Webinars

CNA Series | Working With Difficult Families & Residents

Wednesday, 5/5/2021 - 12PM ET

1 Total Credit: 1 RN CE

Live Webinars

Available in bundle(s).

$25 for Members

$50 for Non-members

  • Learning Objectives More
    • Identify opportunities to improve customer service
    • Describe communication skills that improve responses to unhappy families and residents
    • Define triggers that contribute to family and resident complaints
    • Explain approaches to de-escalate unhappy families or residents
    Credits

    1 Total Credit: 1 RN CE

    pricing

    $25 for Members

    $50 for Non-members

    LEARNING OBJECTIVES
    • Identify opportunities to improve customer service
    • Describe communication skills that improve responses to unhappy families and residents
    • Define triggers that contribute to family and resident complaints
    • Explain approaches to de-escalate unhappy families or residents
Featured Live Webinars

CNA Series | I Am a CNA. What Should I Report?

Wednesday, 6/2/2021 - 6PM ET

1 Total Credit: 1 RN CE

Live Webinars

Available in bundle(s).

$25 for Members

$50 for Non-members

  • Learning Objectives More
    • Identify instance of abuse - physical, verbal, and mental.
    • Discuss neglect in terms of not following the care plan.
    • Describe misappropriation of resident property - even if temporary.
    Credits

    1 Total Credit: 1 RN CE

    pricing

    $25 for Members

    $50 for Non-members

    LEARNING OBJECTIVES
    • Identify instance of abuse - physical, verbal, and mental.
    • Discuss neglect in terms of not following the care plan.
    • Describe misappropriation of resident property - even if temporary.
Live Webinars

CNA Series | Bullying Among Older Adults: Not Just a Playground Problem

Wednesday, 7/14/2021 - 12PM ET

1 Total Credit: 1 RN CE

Live Webinars

Available in bundle(s).

$25 for Members

$50 for Non-members

  • Learning Objectives More
    • Describe the incidence and characteristics of bullying behaviors.
    • Identify the five different types of bullies and their intended targets.
    • Describe the impact of bullying on older adults.
    • Identify organizational interventions that may help to minimize community bullying.
    Credits

    1 Total Credit: 1 RN CE

    pricing

    $25 for Members

    $50 for Non-members

    LEARNING OBJECTIVES
    • Describe the incidence and characteristics of bullying behaviors.
    • Identify the five different types of bullies and their intended targets.
    • Describe the impact of bullying on older adults.
    • Identify organizational interventions that may help to minimize community bullying.
Live Webinars

CNA Series | Pain Management Strategies CNA's Can Implement

Wednesday, 8/4/2021 - 6PM ET

1 Total Credit: 1 RN CE

Live Webinars

Available in bundle(s).

$25 for Members

$50 for Non-members

  • Learning Objectives More
    • Participants will demonstrate understanding of how the management of pain positively affects the quality of life of long-term residents.
    • Participants will demonstrate understanding of the definition & implementation strategies of non-pharmacological treatments for pain.
    • Participants will demonstrate understanding of signs, symptoms & behaviors of pain.
    Credits

    1 Total Credit: 1 RN CE

    pricing

    $25 for Members

    $50 for Non-members

    LEARNING OBJECTIVES
    • Participants will demonstrate understanding of how the management of pain positively affects the quality of life of long-term residents.
    • Participants will demonstrate understanding of the definition & implementation strategies of non-pharmacological treatments for pain.
    • Participants will demonstrate understanding of signs, symptoms & behaviors of pain.
Live Webinars

CNA Series | Creating a Culture of Customer Service

Wednesday, 10/6/2021 - 12PM ET

Credit approved by 4 authorities

Live Webinars

Available in bundle(s).

$25 for Members

$50 for Non-members

  • Learning Objectives More
    • Understand the core keys to excellent customer service through success stories
    • Discuss the importance of trust and safety in creating a culture of service
    • Learn strategies to deploy that can elevate your customer service and transform behavior
    Credits

    Credit approved by 4 authorities

    pricing

    $25 for Members

    $50 for Non-members

    LEARNING OBJECTIVES
    • Understand the core keys to excellent customer service through success stories
    • Discuss the importance of trust and safety in creating a culture of service
    • Learn strategies to deploy that can elevate your customer service and transform behavior
Live Webinars

CNA Series | Feeding/Providing Fluids Using Infection Control

Wednesday, 11/3/2021 - 6PM ET

1 Total Credit: 1 RN CE

Live Webinars

Available in bundle(s).

$25 for Members

$50 for Non-members

  • Learning Objectives More
    • Distinguish when ABHR should be used versus hand washing with soap and water.
    • Identify three potential infection prevention breaks in protocol to be aware of when delivering a meal to a resident.
    • Describe the Infection prevention standards used in feeding 2 residents at the same time.
    Credits

    1 Total Credit: 1 RN CE

    pricing

    $25 for Members

    $50 for Non-members

    LEARNING OBJECTIVES
    • Distinguish when ABHR should be used versus hand washing with soap and water.
    • Identify three potential infection prevention breaks in protocol to be aware of when delivering a meal to a resident.
    • Describe the Infection prevention standards used in feeding 2 residents at the same time.

Live Webinars

Available in bundle(s).

$25 for Members

$50 for Non-members

Live Webinars

CNA Series | Enhancing Your Communication Skills

Wednesday, 1/12/2022 - 6PM ET

1 Total Credit: 1 RN CE

Live Webinars

Available in bundle(s).

$25 for Members

$50 for Non-members

  • Learning Objectives More
    • Understand what constitutes "Critical Conversations"
    • Learn why most people react in one of three ways during critical conversations / difficult moments
    • Increase understanding of self-awareness and what elements of self contribute to how we handle communication and crisis
    Credits

    1 Total Credit: 1 RN CE

    pricing

    $25 for Members

    $50 for Non-members

    LEARNING OBJECTIVES
    • Understand what constitutes "Critical Conversations"
    • Learn why most people react in one of three ways during critical conversations / difficult moments
    • Increase understanding of self-awareness and what elements of self contribute to how we handle communication and crisis