Share this program:

On-Demand Webinars

CMS's Gift to Us: Surveyor Tools

Share this program:

Date Published

July 31, 2018


Health Care Association of Michigan


F-Tags, Licensed Nursing Home Administrators, Surveys


For immediate assistance please consult our FAQ page. If you're unable to find the answer you need, please call 737-201-2059 (M-F, 8am-6pm CT) or e-mail customer service.


Continuing with the lessons learned in the first six months of the new survey process, we will connect the process of interviewing and observing directly to the top 10 citations. Learn how the tools result in citations. Use one of the critical element pathways in the Top 10 and discuss the F-tags just one can trigger. Participants will become familiar with the associated F-tags and learn how to use the standards of practice contained in the F-tags to improve care processes.

Learning objectives:

  • Describe how the surveyor’s tools are actually your tools as well to use for quality assurance performance improvement.
  • Explain how the Requirements of Participation provide you with valuable resources to use for updating care processes and to ensure compliance of current standards of practice in skilled nursing/post-acute care settings.

Expand summary
back to top


Vickie Burlew
Rolf Consulting

Vickie Burlew is a mentor and coach to LTC facilities in the area of person-directed care. She advocates for the homes and... Read More

back to top

Program Titles and Supporting Materials

This program contains the following components:

Surveyor Tools - Video Presentation
Surveyor Tools - Presentation Slide Deck
Surveyor Tools - Handout 1
Surveyor Tools - Handout 2
Surveyor Tools - Handout 3
Surveyor Tools - Handout 4
back to top


This program has not been submitted for credit in any jurisdiction. Registrants will receive a Certificate of Attendance/Completion that may or may not meet credit requirements in various jurisdictions.

back to top

How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

back to top


Refund Policy
SeminarWeb and Health Care Association of Michigan programs are non-refundable.

Privacy Statement
We respect and are committed to protecting your privacy. Read Statement.