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Social Work Series | CMS Phase 3: The Nuts & Bolts of Cultural Competency, Part 1

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Price

$25 for Member
$50 for Non-member

90 minutes
Date Published

February 2, 2021

Publisher

Health Care Association of Michigan

Questions

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Summary

Parts 1 & 2: In the new CMS Requirements of Participation, a concentrated focus has been placed on the provision of “culturally competent” care and services by all staff. This one area of care is stressed throughout the requirements to become effective November 28, 2019 in Phase 3 of the CMS RoP implementation. ALL DEPARTMENTS/ STAFF ARE REQUIRED TO HAVE THIS TRAINING and are being looked at very closely during the survey process, as they conduct numerous functions and services for a very diverse population. Our staff must possess the ability and knowledge to communicate and to understand lifestyles, preferences, interests and behaviors influenced by culture. Factors such as race, ethnicity, culture, and religion often affect how we provide, and residents seek, or accept, health care and services. We need to understand diversity and to examine the caring process as we know it. This session is designed to enhance the healthcare professional's knowledge and skills as required by the CMS RoP. Cat will review the cultural and social differences among the elderly, along with the expectations our staff have of them. The current requirements, communication techniques, interventions and staff/resident expectations will be addressed.
 
LNHA: This program has been submitted to NAB/NCERS for Continuing Education for 1 total participant hour.
 
SW: This course has been submitted to the Michigan Social Work Continuing Education Collaborative for 1 total participant hour. The Collaborative is the approving body for the Michigan Board of Social Work

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Presenters

Cat Selman

Educator. Motivator. Communicator. Consultant. Author. Catherine R. “Cat” Selman, BS, uses her dynamic personality and... Read More

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Program Titles and Supporting Materials

This program contains the following components:

Video Presentation
Slide Deck Copy
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Credit

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How to Attend

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Technical Requirements
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