CMS's Gift to Us: Surveyor Tools

Published by Health Care Association of Michigan


Continuing with the lessons learned in the first six months of the new survey process, we will connect the process of interviewing and observing directly to the top 10 citations. Learn how the tools result in citations. Use one of the critical element pathways in the Top 10 and discuss the F-tags just one can trigger. Participants will become familiar with the associated F-tags and learn how to use the standards of practice contained in the F-tags to improve care processes.

Learning objectives:

  • Describe how the surveyor’s tools are actually your tools as well to use for quality assurance performance improvement.
  • Explain how the Requirements of Participation provide you with valuable resources to use for updating care processes and to ensure compliance of current standards of practice in skilled nursing/post-acute care settings.
This program is approved for 1 contact hour for licensed nursing home administrators by the Michigan Board of Nursing Home Administrators. Approval Number: 489180066.

Vickie Burlew
Vickie Burlew is a mentor and coach to LTC facilities in the area of person-directed care. She advocates for the homes and their residents believing that providing person-directed care is the road to compliance. While she is employed by Rolf Consulting, she truly works with you for the best outcomes for your elders. Her expertise lies in the area of regulatory compliance.

Originally Published

July 31, 2018

Program Titles and Supporting Materials

This program contains the following components:

  • Surveyor Tools - Video Presentation
  • Surveyor Tools - Presentation Slide Deck
  • Surveyor Tools - Handout 1
  • Surveyor Tools - Handout 2
  • Surveyor Tools - Handout 3
  • Surveyor Tools - Handout 4

How To Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.


If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details

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